For questions about orders, returns (non-warranty), and shipping, please email:
For questions about wholesale inquires or partnerships, please email:
For questions about technical non-warranty issues (like how to clean something or what voltage a battery is) please email:
For marketing or events questions, please email:
For warranty questions (warranties will not be accepted through this email, only question pertaining to warranties), please email:
If you would prefer to give us a call, you can reach us at (206) 582-2899.
**Orders placed before noon will be shipped out same day, after noon will go out the next day**
Standard Shipping-3-7 Business Days
under $20 will be $4.99
$20-70 will be $6.99
over $70 is free shipping UPS 3 Day Select-3 Business Days $19.99
UPS 2nd Day Air-2 Business Days $29.99
USPS Priority Express-1-2 Business Days 29.99
UPS Next Day Air Saver-1 Business Day $39.99
Returns & exchange
Our top priority is ensuring that you are fully satisfied with your purchase. If, for any reason, you are not satisfied with the goods purchased from our website, you may return the product for an exchange or refund, less shipping costs. In the event of a return or exchange, we require that you return the goods to us at your own cost, via insured carrier. Our return address is detailed on your original invoice. Vuber Technologies does not accept returns or exchanged for used products.
In order to help with the return of your order, you must open a return request with our Customer Care department by emailing email@example.com. You must take reasonable care of all goods in their possession and return them to us, with their original packaging, within 7 days from the date return authorization is issued. Please do not send returns or exchanges before emailing us, as this will slow the process considerably.
In order to be returned or exchanged, goods or packaging may not have been used or damaged, and the goods must be returned in their original packaging, and accompanied by all items comprising the product.
Upon receipt of returned goods we will inspect them for any unexpected damage or use. Assuming you have met all Terms described within, we will send your exchange within 24-48 business hours or issue you a refund via your original method of payment. Please allow 7-10 business days for your refund to post to your account.